1. Who we are
LeadAI provides AI governance consultancy, AI Management System (AIMS) services and related software. LeadAI is the controller of personal data described in this policy. You can contact us at contact@leadai.world.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact and business information, such as your name, work email, organisation, job title and the content of your enquiry.
- Service information, including project details, assessment responses, governance evidence and communications you choose to provide.
- Technical information, such as IP address, browser type, device information, timestamps and security or diagnostic logs.
- Connected-account information. If you authorise an integration such as Pinterest, we may receive identifiers, profile or board information, access tokens and the permissions you approve. We do not receive your third-party password.
- Content you ask us to process, such as images, pin titles, descriptions, alt text, links and associated metadata.
We collect information directly from you, automatically through our services, or from a third-party platform when you grant access.
3. How we use information
We use personal data to:
- respond to enquiries and provide requested consultancy or software services;
- operate, maintain, secure and improve our website and applications;
- connect authorised third-party accounts and perform actions you request, such as preparing or publishing content;
- manage contracts, billing, records and customer support;
- detect misuse, investigate incidents and comply with legal obligations; and
- send relevant business communications where permitted. You may opt out of marketing at any time.
4. Our legal bases
Under UK data protection law, we rely on one or more of the following: taking steps at your request or performing a contract; our legitimate interests in running, securing and improving our business; your consent where requested; and compliance with legal obligations. Where we rely on legitimate interests, we consider the impact on your rights.
6. How long we keep information
We keep personal data only for as long as necessary for the purpose collected, including service delivery, security, legal, tax and accounting requirements. Retention depends on the type of data and our relationship with you. Connected-account tokens are retained only while needed to provide the authorised integration and are deleted or made unusable when the connection is revoked, subject to limited backup and legal retention periods.
7. Your rights
Depending on the circumstances, you may have the right to access, correct, erase or restrict your personal data; object to certain processing; receive portable data; and withdraw consent. You may also complain to the UK Information Commissioner’s Office. To exercise a right, email us. We may need to verify your identity before responding.
9. Security
We use proportionate organisational and technical measures designed to protect personal data, including access controls and secure service providers. No online system is completely secure, so we cannot guarantee absolute security.
Children
Our services are intended for organisations and are not directed to children. We do not knowingly collect personal data from children through this website.
Changes to this policy
We may update this policy when our services or legal obligations change. The effective date above shows when it was last revised.
10. Contact us
For privacy questions, requests or concerns, email contact@leadai.world.